Customer Experience Representative
7 days ago
As a Customer Experience Representative with the Selwyn District Council, you will be part of a fast-paced and supportive environment where you can make a real difference. You will work collaboratively as part of a vibrant team, requiring great communication skills.
Key Responsibilities:
- Provide excellent frontline customer service.
- Respond to email queries and answer phone calls.
- Maintain a working knowledge of procedures, regulations, acts, by-laws, and legislative requirements.
- Assist residents and customers with services on behalf of external agencies such as driver licensing, RealMe identity verification, IRD number applications, and SuperGold card photo ID.
- Maintain confidentiality and security of all customer and Council information.
- Ensure enquiries that require further action or are unable to be answered at the first point of contact are recorded accurately and referred to Council staff for action.
- Apply practical skills and knowledge to resolve customer enquiries.
About You
You will be a highly motivated and customer-focused person with the ability to adapt quickly and ensure policy and procedures are followed. You will also have:
- At least 2 years of previous customer service experience.
- Demonstrable experience in dealing with the public and handling difficult situations.
- Excellent people skills, able to relate to and connect with a wide range of backgrounds, ages, and cultures.
- A genuine enjoyment in communicating with people.
- Ability to quickly adapt within a fast-paced environment, retain new information, and learn new technologies and systems.
- A high degree of self-motivation and initiative - highly motivated, calm, reliable, and flexible.
-
Customer Experience Representative
1 day ago
Christchurch, Canterbury, New Zealand StudentUniverse Full timeCompany Overview:We've come a long way since our inception, celebrating 40 years of milestones. Our team is proud to have received numerous awards for excellence.Our culture is built on inclusivity, accessibility, and diversity. We strive to create a work environment where everyone feels valued and respected.Job Description:We're looking for a Customer...
-
Customer Experience Representative
4 days ago
Christchurch, Canterbury, New Zealand Selwyn District Council Full timeSee more about the role below, including the responsibilities and skills we are looking for.Customer Experience RepresentativeRolleston, New ZealandReference: 6739997About the role:As a Customer Experience Representative, you'll be part of a fast-paced and supportive environment where you can make a real difference.We are a vibrant team so a love for working...
-
Customer Experience Representative
4 days ago
Christchurch, Canterbury, New Zealand Talent Propeller Limited Full timeAs a Customer Experience Representative, you'll be part of a fast-paced and supportive environment where you can make a real difference.We are a vibrant team so a love for working collaboratively is a must, along with great communication skills.This is a full-time role, Monday to Friday 8.30am - 5.00pm.Key responsibilities:Provide excellent frontline...
-
Customer Experience Representative
1 week ago
Christchurch, Canterbury, New Zealand Selwyn District Council Full timeAbout the role:As a Customer Experience Representative, you'll be part of a fast-paced and supportive environment where you can make a real difference.We are a vibrant team, so a love for working collaboratively is a must, along with great communication skills.This is a full-time role, Monday to Friday 8.30am - 5.00pm.Key responsibilities:Provide excellent...
-
Customer Experience Representative
1 day ago
Christchurch, Canterbury, New Zealand The Warehouse Part timeCompany OverviewThe Warehouse is a dynamic retail environment that values exceptional customer service. Our in-store service desk is the frontline of our customer experience, and we're looking for a team player to join our ranks.Job DescriptionAs a Customer Service Team Member, you'll play a pivotal role in ensuring our customers receive the highest level of...
-
Customer Service Representative
2 days ago
Christchurch, Canterbury, New Zealand Ecolab Life Sciences Full timeJob OverviewWe are seeking a Customer Service Representative to join our team. As a representative, you will be responsible for servicing and maintaining Ecolab equipment, as well as transporting and pumping Ecolab chemicals at customer sites. You will also be responsible for providing support, technical advice and proactive recommendations to our...
-
Customer Experience Representative
5 days ago
Christchurch, Canterbury, New Zealand Connor Clothing Pty Full timeWhy Work with Us?We're a leading retail business with a strong commitment to customer satisfaction and employee development. Our team is passionate about providing excellent service and promoting our brand culture.About the Role:This is an exciting opportunity to join our team as a brand ambassador and contribute to our continued growth and success. You'll...
-
Customer Service Representative
3 days ago
Christchurch, Canterbury, New Zealand J Ballantyne & Co Ltd Full timeCustomer Service Representative - HomewaresJ Ballantyne & Co Ltd is seeking a highly skilled and motivated Customer Service Representative to join our team in the Homewares department. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and providing expert advice on home decor and bedding products.About...
-
Customer Service Representative
5 days ago
Christchurch, Canterbury, New Zealand J Ballantyne & Co Ltd Part timeAbout Our Team:">We are a close-knit team of passionate and dedicated individuals who share a common goal: to deliver exceptional customer experiences. Our team members are the heart of our business, and we strive to create a positive and inclusive work environment that fosters growth, innovation, and teamwork.Job Role:">We are seeking a skilled Customer...
-
Customer Experience Representative
6 days ago
Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time**Peppers Bluewater Resort Overview**The Peppers Bluewater Resort is a stunning property located in the heart of New Zealand's central South Island. The resort features one, two and three bedroom suites and villas set amidst the breathtaking natural landscape of Mt Cook & Mackenzie region.**Delivering Exceptional Guest Experiences**As a Guest Service Agent,...
-
Customer Experience Specialist
1 day ago
Christchurch, Canterbury, New Zealand Brand Spanking Full timeAbout Our CompanyAt Brand Spanking, we pride ourselves on creating innovative ways to connect people with iconic brands. Our diverse client portfolio includes well-known names like Dyson, Gatorade, Hellers, and Nespresso.We are seeking a skilled Customer Experience Specialist to join our team and help us promote top-quality products to customers.Develop and...
-
Customer Service Representative
3 days ago
Christchurch, Canterbury, New Zealand Tritility Limited Full timeCompany OverviewWe are a dynamic and expanding retail network seeking passionate and results-driven individuals to join our team immediately. As a customer service representative, you will work collaboratively with colleagues to achieve store goals and create a positive work atmosphere.You will have opportunities to develop and cultivate relationships with...
-
Customer Experience Specialist
1 day ago
Christchurch, Canterbury, New Zealand Orbit Marketing NZ Full timeBecome a Brand Champion!We are seeking motivated and friendly individuals to represent our clients' brands in-store and at events.About the Role:Sampling and showcasing products to customersBecoming a brand ambassador and promoting our clients' brand valuesEngaging with customers and providing exceptional serviceEssential Skills:A friendly and outgoing...
-
Customer Service Representative
5 days ago
Christchurch, Canterbury, New Zealand The Warehouse Full time**Company Overview**The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. We pride ourselves on delivering relevant and exciting customer experiences to New Zealanders, including public good and sustainability initiatives.We are currently...
-
Frontline Customer Service Representative
5 days ago
Christchurch, Canterbury, New Zealand Avis Budget Group Part timeCustomer Service Representative Wanted:We are seeking a highly skilled Frontline Customer Service Representative to join our team at Christchurch Airport. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring that rental vehicles are returned in a timely and orderly...
-
Customer Service Representative
2 days ago
Christchurch, Canterbury, New Zealand Navitas Full timeWe are looking for a Customer Service Representative to join our Navitas team in Christchurch. As an Accommodation Assistant, you will be responsible for ensuring a comfortable and enjoyable stay for our guests.About the RoleYou will be working closely with the housekeeping and maintenance teams to ensure rooms are clean and well-maintained. Your...
-
Customer Service Representative
7 days ago
Christchurch, Canterbury, New Zealand The Warehouse Full time**The Role**We're looking for a Customer Service Representative to join our team. As a key member of our checkout team, you'll be responsible for delivering exceptional customer service and ensuring a seamless shopping experience.Your strong communication skills and positive attitude will help build strong relationships with customers. You'll also have the...
-
Sales Representative
11 hours ago
Christchurch, Canterbury, New Zealand Adp Customer Demo Account Full timeProvides follow-up and interventions to patients diagnosed with ostomies, draining wounds, fistulae, or skin breakdown secondary to pressure, incontinence, venous hypertension, arterial insufficiency, trauma, surgery or diabetic neuropathy and other related skin issues.Provides direct patient care counseling of individuals anticipating surgery which may...
-
Christchurch, Canterbury, New Zealand Avis Budget Group Part timeAbout the Role:">The Rental Operations Agent will be the first point of contact for our customers. This entry-level position requires a strong commitment to delivering exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesThe Rental Operations Agent will be responsible for:Greeting and interacting with...
-
Customer Success Representative
2 days ago
Christchurch, Canterbury, New Zealand Alter Global Full timeCustomer Success Representative - North Canterbury and West Coast (Maternity Contract)Go-To-Market – Customer SuccessContractRemoteAt Halter, we champion diversity and inclusion to create better outcomes for our people and our customers. We are intentional and engage in fostering an inclusive workplace, embrace and celebrate differences in team members and...