Customer Experience Representative

4 days ago


Christchurch, Canterbury, New Zealand The Warehouse Part time

Company Overview


The Warehouse is a dynamic retail environment that values exceptional customer service. Our in-store service desk is the frontline of our customer experience, and we're looking for a team player to join our ranks.



Job Description


As a Customer Service Team Member, you'll play a pivotal role in ensuring our customers receive the highest level of service possible. Your day-to-day responsibilities will include answering customer inquiries, providing advice on products, processing returns, exchanges, refunds, and transfers.



Required Skills and Qualifications



  • Previous experience in retail, hospitality, or a customer-facing role
  • A positive, can-do attitude
  • Strong attention to detail
  • The ability to undertake heavy lifting, climbing ladders, and being on your feet for long periods


Benefits


We offer a range of benefits to support your well-being and career development, including:



  • Team Card: significant savings at each of our brands
  • Here for Good Leave: one day of paid leave per year to volunteer and do good in your community
  • Birthday Leave: a day of paid leave per year to celebrate your special day
  • Counseling: free confidential counseling and advice through Benestar
  • Career Progression: opportunities for advancement within the company


Others


This is a permanent part-time position working Sunday to Thursday, 4.30pm-9pm. If you're passionate about delivering exceptional customer service and are ready to take on new challenges and opportunities, we want to hear from you.



  • Christchurch, Canterbury, New Zealand StudentUniverse Full time

    Company Overview:We've come a long way since our inception, celebrating 40 years of milestones. Our team is proud to have received numerous awards for excellence.Our culture is built on inclusivity, accessibility, and diversity. We strive to create a work environment where everyone feels valued and respected.Job Description:We're looking for a Customer...


  • Christchurch, Canterbury, New Zealand Ecolab Life Sciences Full time

    Job OverviewWe are seeking a Customer Service Representative to join our team. As a representative, you will be responsible for servicing and maintaining Ecolab equipment, as well as transporting and pumping Ecolab chemicals at customer sites. You will also be responsible for providing support, technical advice and proactive recommendations to our...


  • Christchurch, Canterbury, New Zealand J Ballantyne & Co Ltd Full time

    Customer Service Representative - HomewaresJ Ballantyne & Co Ltd is seeking a highly skilled and motivated Customer Service Representative to join our team in the Homewares department. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and providing expert advice on home decor and bedding products.About...


  • Christchurch, Canterbury, New Zealand Adidas Full time

    We're seeking a Customer Service Representative to join our adidas Hornby Factory Outlet team. As a key part of our part-time team, you'll be responsible for delivering exceptional customer service, meeting sales targets and contributing to a positive store experience.Our BenefitsA competitive salary and retail bonus schemeGenerous employee discounts on...


  • Christchurch, Canterbury, New Zealand Brand Spanking Full time

    About Our CompanyAt Brand Spanking, we pride ourselves on creating innovative ways to connect people with iconic brands. Our diverse client portfolio includes well-known names like Dyson, Gatorade, Hellers, and Nespresso.We are seeking a skilled Customer Experience Specialist to join our team and help us promote top-quality products to customers.Develop and...


  • Christchurch, Canterbury, New Zealand Mico Full time

    About the Role: We're seeking a talented Sales and Support Representative to join our Timaru team. In this exciting opportunity, you'll play a pivotal role in offering product support and design solutions to customers, helping them find the perfect bathroom products for their needs.Key Features:Permanent, full-time role with Monday to Friday hours and...


  • Christchurch, Canterbury, New Zealand H & M Hennes & Mauritz Gruppe Full time

    Key Responsibilities">Fold, hang, display and merchandise garments to maximise selling opportunities.Actively process, stock and replenish garments on the sales floor and in the stock room.Open, unpack and label merchandise with security tags.Support customer purchases and returns in the register.About UsH&M is a fashion brand that offers the latest styles...


  • Christchurch, Canterbury, New Zealand Micheldever Group Full time

    Job Summary: We are seeking a Customer Service Representative to join our team on a full time, permanent basis. As a Tyre Sales Associate, you will be responsible for providing excellent customer service and promoting company products and services.Responsibilities include:Acting as a first point of contact for CustomersProviding quotations and advice when...


  • Christchurch, Canterbury, New Zealand H & M Hennes & Mauritz Gruppe Full time

    **Job Description:**As a Sales Advisor at H&M, you will be responsible for creating an environment that is easy for customers to shop through store operations and great garment care.Main Responsibilities:Fold, hang, display, and merchandise garments to maximise selling opportunitiesActively process, stock, and replenish garments on the sales floor and in the...


  • Christchurch, Canterbury, New Zealand Bidfood Full time

    Bidfood - Christchurch City - Canterbury Are you passionate about providing exceptional service and resolving customer issues?Do you thrive in a dynamic, team-oriented environment?We're looking for a dedicated individual to join our team at Bidfood, Foodservice Christchurch as a Customer Service Representative.This is a permanent full time position, in our...


  • Christchurch, Canterbury, New Zealand Tritility Limited Full time

    Company OverviewWe are a dynamic and expanding retail network seeking passionate and results-driven individuals to join our team immediately. As a customer service representative, you will work collaboratively with colleagues to achieve store goals and create a positive work atmosphere.You will have opportunities to develop and cultivate relationships with...


  • Christchurch, Canterbury, New Zealand Avis Budget Group Full time

    The Customer Service Representative role at Avis Budget Group involves providing an excellent customer experience at Christchurch Airport. This includes greeting customers, conducting vehicle inspections, and preparing vehicles for the next rental.To succeed in this role, you will need a full, clean, valid class 1 driver's licence and the ability to work in...


  • Christchurch, Canterbury, New Zealand Westpac New Zealand Full time

    Customer Service Representative – Contact Centre ServiceFull Time, Permanent37.5 hours a week: 7-day rotational roster, between 7am and 11pmBased at ChristchurchMō te Tūranga - About the RoleAs a Customer Service Representative in our Cards operation, you will be the first point of contact for all our new and existing customers, delivering exceptional...


  • Christchurch, Canterbury, New Zealand Orbit Marketing NZ Full time

    Become a Brand Champion!We are seeking motivated and friendly individuals to represent our clients' brands in-store and at events.About the Role:Sampling and showcasing products to customersBecoming a brand ambassador and promoting our clients' brand valuesEngaging with customers and providing exceptional serviceEssential Skills:A friendly and outgoing...


  • Christchurch, Canterbury, New Zealand adidas Part time

    Our team at adidas is dedicated to providing exceptional customer experiences that make a lasting impression. We're committed to fostering a diverse and inclusive work environment, where everyone feels valued and empowered to succeed.About the Role: Part-Time Retail ProfessionalWe're seeking a skilled and enthusiastic individual to join our Hornby Factory...


  • Christchurch, Canterbury, New Zealand Navitas Full time

    We are looking for a Customer Service Representative to join our Navitas team in Christchurch. As an Accommodation Assistant, you will be responsible for ensuring a comfortable and enjoyable stay for our guests.About the RoleYou will be working closely with the housekeeping and maintenance teams to ensure rooms are clean and well-maintained. Your...


  • Christchurch, Canterbury, New Zealand Builderscrack Full time

    About BuilderscrackWe are a fast-growing tech company, part of the hipages Group, with a clear mission to transform the trade industry. Our platform connects homeowners and tradies for all things home improvement, powered by a 350-strong team across Australia, New Zealand, Philippines, and Vietnam.Our purpose is to build better lives for everyone, and we're...


  • Christchurch, Canterbury, New Zealand Adp Customer Demo Account Full time

    Provides follow-up and interventions to patients diagnosed with ostomies, draining wounds, fistulae, or skin breakdown secondary to pressure, incontinence, venous hypertension, arterial insufficiency, trauma, surgery or diabetic neuropathy and other related skin issues.Provides direct patient care counseling of individuals anticipating surgery which may...


  • Christchurch, Canterbury, New Zealand Petstock Group Full time

    Company OverviewPetstock Group is a dynamic and forward-thinking company that's committed to making a positive difference in the lives of our customers and their pets. With a strong focus on innovation, customer satisfaction, and employee development, we're always looking for talented individuals who share our vision and values.Job DescriptionThis is an...


  • Christchurch, Canterbury, New Zealand Avis Budget Group Part time

    About the Role:">The Rental Operations Agent will be the first point of contact for our customers. This entry-level position requires a strong commitment to delivering exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesThe Rental Operations Agent will be responsible for:Greeting and interacting with...