Client Solutions Manager

6 days ago


Auckland, Auckland, New Zealand Dentsu Aotearoa Full time

**Company Overview**

dentsu Aotearoa is proud to be one of the largest and most respected agencies in the region. With a team of over 250 talented individuals across Auckland and Wellington, we offer a collaborative and dynamic work environment that fosters innovation and creativity.

We're part of a global network of over 70,000 craft experts across 145 countries, with our global dentsu Group HQ in Tokyo, Japan.

At dentsu Aotearoa, we're passionate about creating meaningful experiences that drive business results and make a positive impact on society.

**Responsibilities**

Your key responsibilities as a Client Solutions Manager will include:

  • Managing projects from day-to-day BAU work required by clients to larger brand campaigns
  • Coordinating with production partners, agency partners, media, and the wider team (e.g., strategy, creative) to ensure work is completed to the highest standards
  • Proofing and presenting work to clients, ensuring it aligns with their needs and objectives based on a deep understanding of their requirements
  • Acting as their key support person, adapting to changing client needs and navigating complexities that arise
  • Understanding commercial goals of the client and articulating the value of dentsu led solutions for the client and breaking it down to deliverables for the team
  • Managing financial targets and budgets, managing project finances, and team performance to meet deadlines
  • Playing an active part in business forecasts alongside senior management and finance teams

**Requirements and Qualifications**

To succeed in this role, you'll need:

  • Previous experience working in a creative/advertising agency
  • Proven client relationship and negotiation skills across multiple accounts as an Account Manager
  • Delivery-focused and solutions-oriented, priding yourself on your ability to deliver campaigns to a high standard end-to-end and multitask effectively across different projects/clients
  • Naturally inquisitive and commercially savvy
  • Proactive communication style to negotiate, manage stakeholder expectations, and bring people together on a journey
  • Experience supporting junior team members and mentoring

**Benefits**

We're committed to fostering a diverse and inclusive culture that enables our employees to bring the best version of themselves to work. This includes:

  • A unique and supportive work environment
  • Ongoing training and development opportunities
  • A comprehensive benefits package

**Why Work with Us?**

At dentsu Aotearoa, we're passionate about creating meaningful experiences that drive business results and make a positive impact on society. If you're looking for a challenging and rewarding career opportunity, we'd love to hear from you.



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