Hotel Operations Manager

2 days ago


Christchurch, Canterbury, New Zealand Hind Management Full time

About the Opportunity

Overview of Hotel Operations

We are seeking an exceptional Front Desk Lead who can provide top-notch customer service and lead a team to ensure seamless hotel operations. The successful candidate will be responsible for directing and overseeing various activities, including reservation, reception, room service, and housekeeping.

Salary and Benefits

The salary for this role is $28 per hour with a guaranteed minimum of 30 hours per week. In addition, we offer attractive benefits that include discounts at our hotels and restaurants across our network, as well as staff rates within our network of hotels.

Key Responsibilities
  • Directing and overseeing reservation, reception, room service, and housekeeping activities
  • Completing audit procedures and tasks, including running financial reports and investigating anomalies
  • Communicating effectively with all hotel departments, teams, senior leadership, and external stakeholders
Requirements
  • NZQF Diploma (ANZSCO Skill Level 2) or at least three years of relevant experience
  • A current General Managers Certificate is also required
  • Accounts experience is advantageous, but not essential
About Us

At Hind Management, we value teamwork, integrity, and customer satisfaction. We are committed to creating a positive work environment where our employees feel valued and supported. If you are passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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