Senior Credit Strategy Lead
3 days ago
**About ASB Bank**
We're a bank that's dedicated to helping our customers achieve their goals. Our mission is to provide excellent service, innovative products, and expert advice to individuals, businesses, and communities.
As a Credit Solutions Manager at ASB Bank, you'll play a vital role in leading our Credit Solutions team to deliver outstanding customer outcomes. You'll be responsible for overseeing our collections processes, ensuring compliance with regulatory requirements and ASB policies.
Your key responsibilities will include:
- Leading a high-performing team of credit solutions professionals, setting clear objectives and fostering a culture of collaboration and continuous improvement.
- Driving efficiency and effectiveness in collections and credit solutions processes, ensuring that all procedures are documented, updated, and aligned with best practices.
- Building strong relationships with internal stakeholders across the organisation, influencing strategic decisions and initiatives that impact credit solutions.
- Championing excellent customer outcomes, particularly for those in vulnerable circumstances, by implementing and refining ASB's credit solutions strategy.
- Effectively managing risk and compliance within the collections environment, ensuring adherence to regulatory standards and ASB's risk management framework.
- Developing and executing business plans for the credit solutions function, aligning with ASB's overall strategic objectives and vision.
**What We Offer**
We offer a flexible and supportive work environment as well as an open and inclusive culture; a place where we welcome and value your individuality, ideas and goals. We also have a wide range of market-leading benefits including health insurance, banking benefits, 5 days 'you do you leave' and a $500 'your choice' benefit which is renewed annually.
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