Relationship Development Lead
7 days ago
About Credit Corp Group
Credit Corp Group is a leading provider of financial services, dedicated to promoting financial inclusion and supporting communities around the world.
Your New Role
As a Client Liaison Manager, you will play a critical role in building and maintaining strong relationships with clients, leading and developing our Client Liaison Officers, and driving business growth and improvement.
Your Key Responsibilities
- Build and maintain strong relationships with clients, ensuring exceptional customer service and satisfaction.
- Lead and develop a high-performing team of Client Liaison Officers to deliver results-oriented solutions.
- Develop and implement process improvements and innovative solutions to drive business growth and efficiency.
- Drive a team culture that values knowledge sharing, collaboration, and achieving shared targets.
- Analyse and interpret data to inform business decisions and drive continuous improvement.
What We Offer
A comprehensive range of benefits, including flexible working arrangements, professional development opportunities, and a supportive work environment that values diversity and inclusion.
About You
- Strong leadership and communication skills, with the ability to inspire and motivate a high-performing team.
- Strategic thinker with a focus on driving business growth and improvement.
- Excellent analytical and problem-solving skills, with the ability to interpret complex data and inform business decisions.
- Proven experience in project management and change management, with a focus on delivering results-oriented solutions.
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