Client Experience Specialist
2 days ago
About The Warehouse Group
We are a leading New Zealand retailer and market leader for technology and appliances throughout the country. As part of our organization, you're not just part of one brand but part of a wider team across four major brands.
Our Vision
We aim to deliver the best technology and appliances to our customers by focusing on exceptional service. This starts with creating a memorable experience for our customers in-store. You will play a crucial part in achieving this vision by handling customer inquiries and resolving any issues that may arise.
Job Requirements
As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving any issues that may arise. Your primary focus will be on providing exceptional customer service, ensuring customers feel valued and supported. You will work closely with our team to achieve this goal. You will need to have some experience in retail, hospitality, or a customer-facing role. Excellent communication skills, both verbally and written, are essential. A positive attitude and ability to work well under pressure are also required. You must be able to lift heavy objects, climb ladders, and stand for long periods of time.
Benefits
We offer a range of benefits, including continuous training and development opportunities. Career progression – a great stepping stone into sales or other internal opportunities. Incentive earnings. The Warehouse Group discount card (including The Warehouse, Torpedo 7, One Day deals). The list goes on...
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