Senior IT Operations Manager

6 days ago


Queenstown, New Zealand Agency For Science, Technology And Research Full time

Company Overview

The Agency For Science, Technology And Research is a renowned organization dedicated to advancing scientific knowledge and technological innovation. As a leading research agency, we are committed to fostering a collaborative environment that promotes excellence in research and development.

Job Description

This Senior Manager role will play a crucial part in our IT service management efforts, overseeing the design, review, and improvement of service delivery targets for all IT services provided to our entities. The successful candidate will be responsible for categorising and continuously reviewing our services and support to ensure they remain relevant and impactful to our business.

Requirements

  • Proven experience in managing IT service delivery, incident and problem management, change management, and service improvement.
  • Ability to manage or support IT projects, IT systems, and vendors.
  • Strong leadership and coordination skills.


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