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Senior IT Manager

2 weeks ago


Queenstown, New Zealand Agency for Science, Technology and Research Full time

Job Summary

We are seeking an experienced Senior IT Manager to join our team at Agency for Science, Technology and Research (A*STAR). The successful candidate will be responsible for leading our workspace platform operations team, overseeing the daily operations of M365 services, and ensuring high-quality service delivery through system specialists, support staff, and external vendors.

Key Responsibilities

  • Developing and executing Microsoft 365 service strategies in alignment with A*STAR's IT objectives.
  • Leading the workspace platform operations team and overseeing the daily operations of M365 services.
  • Managing vendor relationships and overseeing contract evaluations to ensure compliance with contractual obligations and standards.
  • Tracking and maintaining compliance across all Microsoft 365 services, particularly within M365 environments.

Requirements

  • Bachelor's degree in IT, Computer Science, or a related field; relevant certifications (e.g., Microsoft 365 Certified, ITIL) are a plus.
  • Minimum 5-8 years of experience managing Microsoft 365 environments and platform services.
  • Strong expertise in Microsoft 365 services and administration.
  • Experience in vendor management and contract evaluation processes.
  • Proven leadership skills in managing teams and delivering high-quality IT services in large-scale organizations.