Customer Service Support Specialist

6 days ago


Porirua, Wellington, New Zealand Auckland Council Full time

Auckland Council is seeking a highly skilled administrative professional to join its team on Great Barrier Island.

About the Opportunity

This role offers a unique chance to make a real difference in the community by providing exceptional support to the delivery of operational excellence.

You will be working closely with the greater team, leveraging your organisational and people skills to drive success.

Key Activities
  • Supporting the delivery of services across the island, including building control, library services, waste solutions, cemetery services, and community facilities.
  • Managing community facilities, ensuring a smooth and responsive service.
  • Engaging with customers, delivering excellent customer service, and building strong relationships.
Requirements
  • Experience in similar support or customer-facing roles, with a sound understanding of operational delivery.
  • Highly organised and adaptable, with a strong focus on customer service.
  • Excellent relationship-building and collaboration skills.
What We Offer

We offer a competitive salary range of $55,000 - $59,000 (depending on skillset and experience), and a dynamic work environment that values diversity and inclusion.



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