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Healthcare Operations Coordinator

2 weeks ago

Auckland, Auckland, New Zealand Cooper University Health Care Full time

Job Title: Healthcare Operations Coordinator

Job Summary: We are seeking a highly skilled Healthcare Operations Coordinator to join our team at Cooper University Health Care. The successful candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional patient experiences.

Key Responsibilities:

  • Scheduling Coordination: Manage procedural scheduling for all service lines, ensuring seamless coordination with vendors, anesthesia, and cytology services.
  • Patient Experience: Ensure positive patient experiences through accurate registration and scheduling processes.
  • Quality Assurance: Perform regular audits on scheduled encounters and inbound calls to guarantee accuracy and quality standards.
  • Team Collaboration: Collaborate with Institute Leaders, Providers, and HCA stakeholders to centralize and standardize best practices, reducing denials.

Requirements:

  • Minimum 2-3 years of experience in medical or office management roles.
  • Excellent organizational skills and typing speed of 35-45 WPM.
  • Strong medical transcription expertise and high school diploma (Associate degree preferred).