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Air Logistics Expert

1 week ago

Auckland, Auckland, New Zealand DSV Road GmbH Full time

Are you passionate about delivering exceptional service and fostering true collaboration to keep the supply chains flowing? Join DSV Road GmbH and be a part of our global family working towards delivering great customer experiences and high-quality services.

We are seeking a highly skilled and experienced Air Logistics Expert to join our team in Auckland. The ideal candidate will have a strong background in problem-solving, customer-focused approach, and ability to collaborate effectively to enhance efficiency and customer satisfaction.

Key responsibilities include:

  • Communicating with customers and service providers to provide information and resolve issues.
  • Sourcing rates and sharing details about DSV services to support customer needs.
  • Addressing and resolving customer inquiries efficiently, ensuring prompt follow-ups when needed.
  • Entering and managing data in CW1, ensuring all quotations and client rates are up to date for auto-rating.
  • Maintaining accurate customer records and recommending process improvements.
  • Completing administrative tasks with accuracy and efficiency while following operational procedures.

We offer a dynamic work environment that fosters inclusivity and diversity. Our company is committed to trading on nature's terms and strives to attract, motivate, and retain talented people in a culture of respect.