Operations Support Professional

2 weeks ago


Auckland, Auckland, New Zealand Suntory Beverage & Food France Full time

Job Description

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Suntory Beverage & Food is seeking an experienced Customer Service Coordinator - Refrigeration to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer service and supporting the maintenance of our refrigeration equipment at customer premises.

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Responsibilities

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  • Provide technical support to customers via phone, email, and in-person">
  • Maintain accurate records of customer interactions and equipment issues">
  • Collaborate with internal teams to resolve customer complaints and concerns">
  • Develop and maintain relationships with customers to improve customer satisfaction and loyalty">
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Requirements

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  • Bachelor's degree in a related field or equivalent experience">
  • 2+ years of experience in customer service or a related field">
  • Excellent communication and interpersonal skills">
  • Familiarity with SAP or similar ERP systems">
  • Report building and analysis skills">
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Why Work with Us?

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We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are passionate about delivering exceptional customer service and want to be part of a global beverage leader, we encourage you to apply today.



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