Operational Improvement Specialist
3 days ago
**About the Role**
The Operational Improvement Specialist is a key role within Ministry for Primary Industries, responsible for driving innovation and efficiency across our operations. This varied position combines positive engagement, creativity, and development with strategy, planning, execution, and analysis.
We are seeking an experienced professional to develop, drive, and implement projects and programs that support our frontline service delivery at the border. As a hands-on leader, you will oversee and report on directorate-level change initiatives, maximizing adoption, minimizing change fatigue, and ensuring seamless integration of changes.
Your responsibilities will include:
- Drafting business case documents and progress reports to inform strategic decision-making
- Developing change plans, workforce plans, and strategies to enhance operational effectiveness
- Creating communications tailored to different stakeholder groups to promote transparency and understanding
- Analyzing current workflows, processes, and outcomes to identify inefficiencies and areas for enhancement nationally
**Required Skills and Qualifications**
To be successful in this role, you will have extensive experience in business improvement, program delivery, including effective change management. You will be known as an enabler, with a track record of removing barriers, influencing positive outcomes, and getting results.
You will bring strong analysis skills, considering risks and all possible solutions (e.g., digital, process changes, technology enhancements, capability, workforce). Advanced writing, editing, and verbal communication skills are essential, with previous experience writing business cases, executive/senior leadership level documents.
**Benefits**
We offer a range of benefits, including additional MPI leave days, annual wellness payment, bi-annual paid eye test, and reduced premiums for group healthcare schemes. We are committed to being a good partner under Te Tiriti o Waitangi, working closely with iwi, hapu, whanau, and hapori. We aspire to reflect the diverse communities we serve, welcoming applications from individuals of all backgrounds and identities.
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