Operational Excellence Specialist

1 day ago

Wellington, Wellington, New Zealand Datacom Full time

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have maintained a dynamic, agile, small business feel that is often diluted in larger organisations of our size.

We are seeking an experienced Operational Excellence Specialist to join our Service Operations business, supporting major accounts in New Zealand. This is an excellent opportunity for someone keen on developing their operational excellence skills and working collaboratively with a fantastic team of peers.

The successful candidate will be responsible for providing highly skilled services within the Problem Management Practice area. They will work cooperatively with Datacom delivery teams and Account Operational Managers to ensure that major incidents have root causes identified and solutions sought to prevent them from happening again.

The role involves:

  • Ensuring root cause analysis is performed and corrective actions are identified while meeting or exceeding service level targets.
  • Building trusted relationships with customers (Senior Management and Operations Teams) and Datacom teams to enable effective delivery and collaboration.
  • Taking responsibility for understanding customer requirements, assessing, and solutioning options for consideration by key stakeholders to enable informed decision-making.
  • Producing and publishing reports for both Datacom and customer consumption containing key Problem management metrics, areas of accomplishment, and opportunities for continual improvement.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexible hours, and professional development courses. You'll have the opportunity to learn, develop your career, connect, and bring your true self to work.

  • Operations Excellence Professional

    20 hours ago

    Wellington, Wellington, New Zealand Xero Full time

    Xero is a global company that helps small businesses supercharge their operations, and we're looking for a highly skilled Research Operations Specialist to join our team.In this role, you will be responsible for building and maintaining a customer panel where Xero can actively engage with customers to design products and services people love.Key...

  • Operational Excellence Specialist

    5 days ago

    Wellington, Wellington, New Zealand New Zealand Ministry Of Economic Development Full time

    Position SummaryThis is a unique opportunity to join our team as a Senior Advisor and contribute to shaping our organization's strategy and operations.Key ResponsibilitiesProvide strategic advice on property management, business strategy, and government relations;Analyse business cases and investment strategies to ensure alignment with organizational goals...

  • Technical IT Infrastructure Support Specialist

    6 days ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    Hays Specialist Recruitment - Education is a leading provider of technical staff to schools across the country.Job Title: Technical IT Infrastructure Support SpecialistWe are seeking a skilled Network and System Support Professional to join our team at Longhill High School, assisting with the provision of ICT services and technical infrastructure.Key...

  • Instructional Technology Specialist

    2 days ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    Instructional Technology Specialist - Wellington - Hays Specialist Recruitment - EducationJob title: Education Technology SpecialistDescriptionWe are seeking a highly skilled Instructional Technology Specialist to join our team at Hays Specialist Recruitment - Education.This role will play a critical part in supporting the smooth operation of our network and...

  • Technical Operations Expert

    2 days ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    We are looking for a skilled ICT Services Specialist to join our team at Hays Specialist Recruitment - Education. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our ICT services.Your primary responsibilities will include:Providing technical support to our users to ensure they have access to the tools and...

  • It Support Specialist

    2 days ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    IT Support Specialist - Wellington - Hays Specialist Recruitment - EducationJob title: IT Infrastructure Support SpecialistDescriptionJob Title: IT Support SpecialistHays Specialist Recruitment - Education supports schools in finding the right technical candidates.We are seeking a skilled Technical IT Support Specialist to join our team at Longhill High...

  • IT Systems Infrastructure Specialist

    2 days ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    About UsHays Specialist Recruitment - Education provides high-quality technical services to schools across New Zealand. Our goal is to deliver exceptional support and solutions that meet the unique needs of each educational institution.Job DescriptionWe are seeking an experienced IT Systems Specialist to join our team at Longhill High School. As a key member...

  • IT Infrastructure Specialist

    2 days ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    Hays Specialist Recruitment - Education seeks a highly skilled Technical IT Support Specialist to provide ICT support services for Longhill High School.Responsibilities:Administration of the network, maintenance of related equipment, and other learning resources.Website maintenance and database administration.Delivery of staff training sessions on Microsoft...

  • It Infrastructure Support Specialist

    2 days ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    IT Infrastructure Support Specialist - Wellington - Hays Specialist Recruitment - EducationJob title: Technical IT Support SpecialistDescriptionJob OverviewHays Specialist Recruitment - Education is dedicated to supporting schools in finding the right candidates for their technical roles.We are seeking a skilled Technical IT Support Specialist to join our...

  • Technical It Systems Specialist

    2 days ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    Technical IT Systems Specialist - Wellington - Hays Specialist Recruitment - EducationJob title: IT Infrastructure Support SpecialistDescriptionHays Specialist Recruitment - Education is dedicated to providing high-quality technical services to schools across New Zealand.As a Technical IT Systems Specialist, you will be responsible for assisting with the...

  • Technical Support Specialist

    2 days ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    Technical Support Specialist - Wellington - Hays Specialist Recruitment - EducationJob Title: Technical Support SpecialistDescriptionHays Specialist Recruitment - Education is a leading provider of education recruitment services.We specialize in placing talented professionals in educational institutions across the UK.Company OverviewWe are seeking a skilled...

  • Ict Support Specialist

    2 days ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    ICT Support Specialist - Wellington - Hays Specialist Recruitment - EducationHays Specialist Recruitment - Education Wellington1 day agoDescriptionCompany OverviewHays Specialist Recruitment - Education is committed to supporting schools in finding the right candidates for their technical roles.Job DescriptionWe are seeking an ICT Support Specialist to join...

  • Technical Support Specialist

    3 weeks ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    Technical Support Specialist - Wellington - Hays Specialist Recruitment - EducationJob Title: Technical Support SpecialistDescriptionHays Specialist Recruitment - Education is a leading provider of education recruitment services. We specialize in placing talented professionals in educational institutions across the UK.Company OverviewWe are seeking a skilled...

  • Technical Assistance Specialist

    4 days ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    Technical Assistance Specialist - Wellington - Hays Specialist Recruitment - EducationJob title: IT Support Services SpecialistDescriptionWe are seeking a skilled IT support specialist to join our team at Longhill High School.The ideal candidate will have strong technical skills and excellent communication abilities to provide top-notch support services to...

  • ICT Support Specialist

    2 days ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    **Job Summary:**Hays Specialist Recruitment - Education is seeking an ICT Services Specialist to take on a challenging role that involves delivering comprehensive ICT services.The ideal candidate will be responsible for providing technical support, maintaining the network, and ensuring the smooth operation of related equipment.**Key...

  • Technical IT Support Specialist

    2 days ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    About Hays Specialist Recruitment - EducationHays Specialist Recruitment - Education is a leading provider of education recruitment services. We support schools in finding the right technical candidates to join their teams.Job SummaryWe are seeking a skilled Technical IT Support Specialist to assist with the provision of ICT services and technical...

  • Operational Excellence Manager

    4 days ago

    Wellington, Wellington, New Zealand Wellington-Altus Financial Inc. Full time

    Role OverviewWe are seeking a highly skilled Operational Excellence Manager to join our team. As an Operational Excellence Manager, you will play a key role in driving process improvements, implementing best practices, and enhancing overall operational efficiency.The successful candidate will be responsible for analyzing business processes, identifying areas...

  • Operational Excellence Lead

    3 days ago

    Wellington, Wellington, New Zealand New Zealand Government Full time

    Operational Excellence Lead - New Zealand GovernmentWe are seeking a highly motivated and experienced professional to lead our operational excellence journey. As Operational Excellence Lead, you will be responsible for identifying opportunities to improve efficiency, reduce costs, and enhance the overall quality of our services.The role involves working...

  • Technical It Support Specialist

    3 days ago

    Wellington, Wellington, New Zealand Hays Specialist Recruitment - Education Full time

    Technical IT Support Specialist - Wellington - Hays Specialist Recruitment - EducationHays Specialist Recruitment - Education is committed to supporting schools in finding the right candidates for their technical roles.We are seeking a skilled Technical IT Support Specialist to join our IT support team at Longhill High School.The ideal candidate will have a...

  • Excel Modelling Specialist

    20 hours ago

    Wellington, Wellington, New Zealand Martinjenkins Full time

    About the JobWe are looking for an Excel Modelling Specialist to join our team at Martinjenkins. As an expert in financial modelling, you will be responsible for providing financial and economic analysis to support decision-making in government and other organisations.Your ResponsibilitiesDesign and develop complex financial models using Excel.Analyse large...