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Customer Service Professional

1 week ago

Hamilton, Waikato, New Zealand Alpha Personnel Recruitment Ltd Full time

About Us

Tamahere Country Club offers a unique opportunity for those seeking a fulfilling career in customer service. Located in a picturesque country setting, our five-star development provides world-class facilities and a soon-to-open Care Centre with a philosophy of 'live life your way.'

We are seeking a highly professional individual to join our team as a Receptionist. As the first point of contact for visitors, suppliers, residents and their families, you will play a key role in providing exceptional customer service.

Your responsibilities will include:

  • Providing outstanding customer service over the phone and face to face
  • Meeting and greeting visitors, suppliers, residents and their families
  • Diary management
  • H&S document administration
  • Supporting the Administration Manager with projects
  • Liaising with internal and external stakeholders
  • Providing administration support to the clinical and finance teams
  • Assisting the Administration Manager with software and systems implementation

This is an exciting position that requires a highly motivated individual who is proud of their high levels of maturity and common sense.

The attributes and skills that will ensure your success will be:

  • High levels of empathy and kindness
  • A fun-loving and personable approach
  • Intermediate to advanced Microsoft skills (Word and Excel in particular)
  • Organisational skills that impress
  • The ability to perform at a high level while dealing with interruptions
  • Sound decision-making and problem-solving skills