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Inventory Management Help Desk Agent

2 weeks ago

Auckland, Auckland, New Zealand Cin7 Ltd. Full time

We are a fast-growing global software company that provides solutions for modern-day product sellers. At Cin7 Ltd., we pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world.

We centrally manage inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling, and shipping stock. As a Technical Support Specialist, you will play a critical role in helping our customers overcome obstacles and achieve their business goals.

In this role, you will have the opportunity to work with a variety of customers, each with unique challenges and needs. You will use your problem-solving skills to identify and address root causes, and your communication skills to ensure that customers are satisfied with the resolution.

To be successful in this role, you will need to be able to work independently and as part of a team. You will need to be able to prioritize tasks and manage your time effectively, as well as be adaptable and flexible in a fast-paced environment.