Sleep Health Specialist
4 days ago
Welcome to ResMed
We're a company driven by excellence, committed to creating a diverse and inclusive culture that encourages individual expression and innovation. Our goal is to help people 'Awaken their best' by improving sleep health.
About the Sleep Coach Role
This is a unique opportunity to join our team as a Sleep Coach. In this role, you'll work collaboratively with our team to deliver exceptional customer service, drive business growth, and maintain high standards of practice delivery.
Your Key Responsibilities:
- Achieving sales budgets and enhancing customer experience.
- Counseling customers on sleep health management and recommending the best course of action.
- Staying updated with ResMed's product knowledge and training.
- Implementing client follow-up programs and preparing reports.
- Performing general office duties, including stock management, filing, and maintaining clinic presentation standards.
- Liaising with third parties using effective communication and confidence skills.
Your Skills and Qualifications
- Minimum 2 years' experience in a busy retail or customer service environment.
- Strong administration and retail skills, including visual merchandising, POS experience, cash management, and attention to detail.
- Ability to remain calm under pressure and maintain compassion.
- Excellent communication and problem-solving skills.
- Knowledge of MYOB or MedTech is an advantage.
- Preference for a healthcare or pharmacy background.
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