Sleep Health Specialist

4 days ago


Dunedin, Otago, New Zealand Resmed Full time

Welcome to ResMed

We're a company driven by excellence, committed to creating a diverse and inclusive culture that encourages individual expression and innovation. Our goal is to help people 'Awaken their best' by improving sleep health.

About the Sleep Coach Role

This is a unique opportunity to join our team as a Sleep Coach. In this role, you'll work collaboratively with our team to deliver exceptional customer service, drive business growth, and maintain high standards of practice delivery.

Your Key Responsibilities:

  1. Achieving sales budgets and enhancing customer experience.
  2. Counseling customers on sleep health management and recommending the best course of action.
  3. Staying updated with ResMed's product knowledge and training.
  4. Implementing client follow-up programs and preparing reports.
  5. Performing general office duties, including stock management, filing, and maintaining clinic presentation standards.
  6. Liaising with third parties using effective communication and confidence skills.

Your Skills and Qualifications

  • Minimum 2 years' experience in a busy retail or customer service environment.
  • Strong administration and retail skills, including visual merchandising, POS experience, cash management, and attention to detail.
  • Ability to remain calm under pressure and maintain compassion.
  • Excellent communication and problem-solving skills.
  • Knowledge of MYOB or MedTech is an advantage.
  • Preference for a healthcare or pharmacy background.


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