Department Head

3 days ago


Wellington, Wellington, New Zealand Mitre 10 (New Zealand) Limited Full time
Benefits

In this role as Department Head, you will be responsible for leading our front-end department and ensuring that our customers receive exceptional service. You will supervise and support front-end staff, ensure efficient and accurate cashier operations, and provide training and guidance to front-end staff.

The ideal candidate will have strong leadership skills, excellent communication and interpersonal skills, and the ability to work well under pressure. You will also have the ability to motivate and coach team members, as well as coordinate staff scheduling and manage employee rostering.

  • Supervise and support front-end staff, including cashiers and customer service associates.
  • Ensure efficient and accurate cashier operations, including cash handling, transaction processing, and customer inquiries.
  • Provide training and guidance to front-end staff on customer service standards, company policies, and procedures.


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