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Sales and Service Expert

2 weeks ago

Auckland, Auckland, New Zealand adidas Full time
Unlock Your Potential as an Advanced Retail Professional

Join our dynamic team at adidas and discover a world of opportunities. As an Advanced Retail Professional, you'll be responsible for driving sales growth and improving customer satisfaction within our Newmarket Performance Store.

About Our Company Culture:

  • We value courage, ownership, innovation, teamwork, integrity, and respect – these core values guide everything we do.
  • We celebrate diversity and promote inclusiveness, creating a workplace where everyone feels valued and supported.

Key Responsibilities:

  • Achieve store targets and optimize consumer experience by fostering an active selling environment and promoting staff productivity.
  • Model our service and selling standards to deliver outstanding customer experiences, while inspiring the store team to meet or exceed commercial goals.
  • Promote the adidas brand and products in an engaging and impactful way, showcasing our latest offerings and technologies.
  • Maintain established Visual Merchandising standards and ensure adequate shop floor replenishment to drive sales and enhance customer engagement.
  • Train and coach the team to refine their service skills, as well as foundational and seasonal brand and product knowledge.

Preferred Qualifications and Experience:

  • Previous experience as a Retail Team Leader or equivalent role in men's/women's apparel or sports footwear.
  • Background in Visual Merchandising or stockroom procedures would be highly regarded.

What We Offer:

  • A competitive salary and retail bonus scheme.
  • Generous employee discounts on adidas products.
  • Career development opportunities with a renowned global sports brand.