Rehabilitation and Return to Work Services Manager
2 weeks ago
**Company Overview**
Resolution Life is a global life insurance group focused on the acquisition and management of portfolios of life insurance policies. Our mission is to deliver exceptional customer experiences and provide innovative solutions to meet the evolving needs of our customers.
About the Role
We are seeking a highly skilled Rehabilitation and Return to Work Services Manager to join our team. As a Rehabilitation and Return to Work Services Manager, you will be responsible for managing a portfolio of disability claims and developing rehabilitation and return-to-work plans to support claimants.
Your role will involve evaluating medical conditions, reviewing financial information, and ensuring compliance with policy terms. You will be a highly organized and detail-oriented individual with proficiency in Microsoft Office Suite (Word, Excel, and Outlook) and excellent verbal and written communication skills.
Key Responsibilities:
- Evaluate medical conditions and review financial information to determine eligibility for disability claims
- Manage a portfolio of active claims, including communicating with claimants and healthcare providers
- Develop and implement rehabilitation and return-to-work plans to support claimants
- Ensure compliance with policy terms and regulatory requirements
Requirements:
- Experience in case management or a related field
- Knowledge of life and disability claims processes and procedures
- Ability to interpret business accounts and understand medical terminology
- Good working knowledge of community resources and providers, with liaison experience required
- Critical thinking and problem-solving skills, with ability to work independently and as part of a team
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
- The opportunity to make a positive impact on the lives of our customers
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