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Client Solutions Specialist

1 week ago

Auckland, Auckland, New Zealand Asb Bank Full time

About Our Team

We're a fun and supportive team at ASB, dedicated to delivering exceptional customer experiences. Our Advice Centres are located throughout New Zealand, and we're committed to making a positive impact in our communities.

We have an exciting opportunity for a Client Solutions Specialist to join our team in Westcity Henderson. As a Client Solutions Specialist, you will be responsible for handling a wide range of banking inquiries and requests from customers.

Our customers are at the heart of everything we do, and we're passionate about providing memorable experiences. We're looking for someone who can build strong relationships, learn quickly, and respond effectively to customer needs.

Your Role

In this role, you will be working closely with customers to understand their banking needs and provide tailored solutions. You will also be responsible for maintaining the branch operations and ensuring that customers receive exceptional service.

Key Responsibilities

  • Handle customer inquiries and requests in a timely and effective manner
  • Maintain accurate records of customer interactions
  • Provide training and support to new staff members
  • Contribute to the development of new banking products and services

Benefits

As a valued member of our team, you will have access to a range of benefits, including:

  • A competitive market salary
  • A broad range of exclusive Staff Banking Benefits
  • Health, Life, and Income Protection Insurance
  • Ongoing training and development opportunities