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Customer Due Diligence Specialist

1 week ago


Auckland, Auckland, New Zealand ASB Bank Full time

We are seeking a highly skilled Financial Crime Analyst to join our CVS Operations team. In this role, you will be responsible for providing support for customer on-boarding or change in circumstances, including complex requirements for trusts, entities, and individual due diligence.

Your key responsibilities will include:

  • Providing expert advice on AML/CFT onboarding requirements for account opening and ongoing customer due diligence
  • Analysing and interrogating data received from various systems, customers, and other sources to identify and verify customers
  • Maintaining the confidentiality of customer information and circumstances in line with privacy legislation and internal policy
  • Collecting information from front-line staff and customers

To be successful in this role, you will demonstrate a proven track record of providing exceptional customer service, strong analytical and investigative capabilities, excellent communication skills, and a high level of attention to detail and problem-solving skills.