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Operational Efficiency Expert

1 week ago

Auckland, Auckland, New Zealand ASB Bank Full time

We're seeking a highly skilled Senior Manager Transformation to join our team at ASB Bank. In this role, you'll work with senior stakeholders to enhance operational process efficiency, optimise workflows, and implement cutting-edge tools and technologies.

About the Role:
  • You'll partner with key stakeholders across the financial crime operations landscape to drive collaboration, innovation, and learning within the organisation.
  • Your expertise will be essential in preparing high-quality executive and senior leadership steering committee and management documents that inform decision-making.
  • Accurate financial management, reporting, and forecasting will be crucial in ensuring successful project initiatives.
  • You'll provide process guidance, mentorship, and foster a culture of innovation and excellence.
  • In this role, you'll identify opportunities for process optimisation, efficiency gains, and cost savings through analysis, collaboration with stakeholders, and benchmarking against industry standards.
  • You'll champion change management efforts related to process improvements and tooling implementations, ensuring seamless adoption and integration across departments.
  • Delivering high-quality design and execution will be essential in achieving both customer experience and commercial outcomes.
Requirements:
  • A blend of strategic vision, technical expertise, and strong leadership skills is required to drive process re-design and continuous improvement initiatives.
  • A Bachelor's degree in finance, engineering, or a related field is essential.
  • Proven experience in process improvement, business process reengineering, or operations management, ideally in a leadership role, is necessary.
  • Strong analytical skills with the ability to interpret data, identify trends, and drive decision-making are essential.
  • Excellent project management skills and benefits tracking/realisation, with experience leading complex, cross-functional initiatives from conception to completion, are required.
  • Proficiency in process modelling hierarchies/tools, and familiarity with automation, is desirable.
  • Demonstrated ability to influence stakeholders at all levels and drive organisational change is critical.
  • Exceptional communication, presentation, and interpersonal skills are essential.