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Clinical Administrator Coordinator

1 week ago

Christchurch, Canterbury, New Zealand Health New Zealand - Te Whatu Ora - Waitaha Canterbury Full time
About the Role:
We are seeking a Clinical Administrator to support our team at Health New Zealand - Te Whatu Ora - Waitaha Canterbury. This role plays a vital part in ensuring efficient booking practices and supporting patient flow, aligning with Ministry of Health (MoH) targets and Waitaha Canterbury standards.

Key Responsibilities:
  • Greet patients and provide high-quality customer service
  • Accurately manage referrals and appointment bookings in line with MoH targets
  • Prioritise bookings based on 'greatest need, longest wait' principle
  • Maintain high clinic utilisation by effectively managing clinic templates and schedules

About You:
Essential Skills & Experience:
  • Excellent customer service skills – patient and people-focused
  • Strong organisational, time management, and problem-solving abilities
  • High levels of accuracy and attention to detail