Resort General Manager
2 days ago
About This Role
This is an exciting opportunity for an experienced Hotel Manager to join our team at Mantra Lake Tekapo. As a key member of our leadership team, you will play a critical role in driving the success of our property and delivering exceptional results.
Key Responsibilities
* Manage all facets of the property, including revenue management, recruiting & training, customer service, and achievement of financial targets* Lead and develop your team to ensure the hotel's profitability and success* Drive changes and improvements in performance and implement strategies in line with business objectives* Create and build strong relationships with key stakeholders, property owners, guests, and regional shared services* Maintain excellent product and service standards while maximising revenue and balancing expenses
Requirements
* Prior experience as a Department or Operational Manager within an accommodation provider environment* Strong understanding of Hotel Rooms Division Management* Display confidence in your ability to cultivate strong relationships, effectively address challenging situations, and implement solutions that enhance service quality* Expertise in overseeing workforce management, including staffing optimization and productivity enhancement* Ability to set a precedent through personal conduct and thrive in the midst of active involvement
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