Resort General Manager

2 days ago


Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

About This Role
This is an exciting opportunity for an experienced Hotel Manager to join our team at Mantra Lake Tekapo. As a key member of our leadership team, you will play a critical role in driving the success of our property and delivering exceptional results.

Key Responsibilities
* Manage all facets of the property, including revenue management, recruiting & training, customer service, and achievement of financial targets* Lead and develop your team to ensure the hotel's profitability and success* Drive changes and improvements in performance and implement strategies in line with business objectives* Create and build strong relationships with key stakeholders, property owners, guests, and regional shared services* Maintain excellent product and service standards while maximising revenue and balancing expenses

Requirements
* Prior experience as a Department or Operational Manager within an accommodation provider environment* Strong understanding of Hotel Rooms Division Management* Display confidence in your ability to cultivate strong relationships, effectively address challenging situations, and implement solutions that enhance service quality* Expertise in overseeing workforce management, including staffing optimization and productivity enhancement* Ability to set a precedent through personal conduct and thrive in the midst of active involvement

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