Hospitality Operations Coordinator
7 days ago
Company Overview
Welcome to Novotel Auckland Airport, where our commitment to hospitality excellence sets us apart. As part of Accor, we proudly embody the group's purpose: 'Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care.'
Job Summary
We're seeking a talented Food & Beverage Supervisor to join our team at Novotel Auckland Airport. This role offers an exceptional opportunity to contribute to the success of our upscale hotel, while developing your skills in leadership and customer service.
Responsibilities:
- Provide exceptional guest service by welcoming guests warmly, guiding them through menus, and suggesting options to ensure a seamless dining experience.
- Leverage your enthusiasm and expertise to create a vibrant atmosphere at THIRTEEN50 Kitchen & Bar, fostering a connection between guests and our culinary offerings.
- Maintain a high level of quality in food service delivery, ensuring accuracy and attention to detail in every interaction.
- Develop and train the Food & Beverage team to provide world-class service, elevating our reputation for excellence.
- Foster strong relationships with colleagues and stakeholders, promoting collaboration and teamwork within the hotel.
Requirements:
- Minimum one year's experience in a similar role, preferably in a hotel or fine dining establishment.
- Excellent communication and interpersonal skills, with a keen ability to build rapport with diverse groups.
- Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
- Possess a valid New Zealand driver's license (not required but highly preferred).
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