Patient Journey Coordinator

5 days ago


Christchurch, Canterbury, New Zealand Tend Full time

**Delivering Seamless Patient Experiences**

We are seeking motivated individuals to join our friendly and passionate team to help us make a difference in the healthcare industry.

This 8-week fixed-term project offers an opportunity to work on the integration phase of our South Island clinics, focusing on delivering customer-first service, liaising with patients, their families, and care providers.

Your key responsibilities include answering customer queries, providing insights for process improvement, assisting with clinical enrolments, handling patient files, and being proactive in making all patient experiences seamless, accessible, timely, and as safe as possible.

Key Requirements:

  • Proven customer service experience.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
  • Familiarity with technology and ability to learn new systems quickly.


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