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Facilitation Team Member

1 week ago

Auckland, Auckland, New Zealand Healthcarenz Limited Full time

Are you ready to make a real difference in people's lives? At HealthCare New Zealand, we're committed to enhancing the lives of others by providing essential support. As a Service Facilitator, you'll play a crucial role in our Service Centre, ensuring seamless day-to-day operations through top-notch phone-based coordination services and exceptional customer support.

Your Mission:
To provide top-notch phone-based coordination services and exceptional customer support, whether assisting clients or support workers. You'll be the crucial factor ensuring seamless day-to-day operations.

Responsibilities:
• Manage phone-based and email enquiries from external and internal stakeholders
• Coordinate services between support workers and clients
• Roster cover for support workers

What We Offer:
A rewarding industry where you can make a real difference in people's lives, along with a range of benefits, including mentorship programmes, online learning platforms, career development opportunities, company laptops, discounted health insurance, partnership discounts, and full paid training.