Remote Banking Professional

4 days ago


Auckland, Auckland, New Zealand Kiwibank Full time
About the Company
Kiwibank is a customer-centric organization that values making an impact in the lives of our customers. As a Customer Experience Representative, you will be part of a vibrant Contact Centre team that plays a crucial role in supporting our customers 24/7.

Job Description
The Overnight shifts we have available are full-time, with a total of 40 hours per week. The shift times are:
  • Monday to Friday: 10:00 pm to 6:30 am
  • Tuesday to Saturday: 10:00 pm to 6:30 am
  • Sunday to Thursday: 10:00 pm to 6:30 am

About the Role
This is a foundation level role within the banking industry, offering a great opportunity to learn about banking and financial services from the ground up. You will work closely with coaches and leaders who will help you develop your skills and set you on a path for a successful banking career.

As a night owl, you will thrive in this role, working independently from home with the support of our virtual training program. You will need to be available for the full-time training, which will take place from 8:30 am to 5:00 pm, Monday to Friday, for the first three weeks. On week four, you will begin your rostered shift.

Benefits
At Kiwibank, we offer a competitive salary and benefits package. You will also receive exceptional training and onboarding, helping you to build on your strengths and learn new skills. We value diversity and inclusivity, and we welcome applications from candidates with a variety of backgrounds and experiences.



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