Business Development Manager

5 days ago


Lower Hutt, Wellington, New Zealand Smartpayroll Full time

About Us

At Smartpayroll, we're simplifying payroll for Kiwi businesses. Our intuitive software and dedicated support team help businesses pay employees accurately and on time while staying compliant with legislation.

We're Expanding

As a fast-growing FinTech company expanding into new markets, Smartpayroll offers a dynamic and fun work environment with excellent opportunities for personal and professional growth.

The Role

As a Customer Relationship Manager, you'll guide new customers from the point of sale to full integration with our product and service suite. You'll manage high-volume customer contact, ensuring timely and effective communication to maximize conversion and customer satisfaction.

Your Responsibilities

  • Lead customer implementation projects for seamless transitions and integrations.
  • Facilitate and lead meetings with internal stakeholders and external customers to ensure alignment and drive successful project outcomes.
  • Proactively engage with customers to understand their needs and troubleshoot issues.
  • Collaborate with internal teams to deliver solutions meeting customer business needs.
  • Identify opportunities for upsell and cross-sell during the implementation process.

What You'll Get

  • An attractive salary and excellent benefits package.
  • A convenient location near the Lower Hutt shopping mall.
  • An awesome company-wide culture that fosters personal and professional development.


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