Food Service Team Lead

5 days ago


Wellington, Wellington, New Zealand Restaurant Brands Full time
Company Overview
KFC is a brand that has been a staple in New Zealand for over 40 years, with a presence of over 100 stores across the country. Our commitment to providing high-quality food and excellent customer service has earned us a loyal following.

About Us

Restaurant Brands is a corporate franchisee that specializes in managing multi-site branded food retail chains. We are listed on the New Zealand Stock Exchange and currently have over 261 stores across NZ, Australia, and Hawaii for KFC, Pizza Hut, Carl's Jr, and Taco Bell. We employ over 3,500 NZ staff and serve over 60,000 customers across NZ every day.


Job Description

As a Customer Experience Leader, you will play a key role in driving a positive and energetic culture within your restaurant. You will be responsible for ensuring your team succeeds and delivers an exceptional customer experience. Your ability to lead by example and motivate your team will be crucial in achieving this goal.


Required Skills and Qualifications
  • Great customer service skills or an eagerness to learn
  • Energy, integrity, and drive to succeed
  • Ability to learn on the job with ongoing training provided in-store
  • Good communication skills to lead a team in store
  • Experience in retail or hospitality would be a bonus, but more importantly, you'll have an awesome attitude to learn

Benefits
  • Competitive salary
  • Ongoing training and career development - our Group CEO and NZ CEO started in our Restaurants
  • Fast-paced environment where no 2 days will be the same
  • Ongoing rewards and recognition
  • Permanent full-time fixed shifts for work/life balance


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