Program Administrator Higher Education

1 week ago


Queenstown, New Zealand ESSEC Business School Full time
About Our Team

We are a dynamic and forward-thinking team at ESSEC Business School, committed to delivering exceptional academic programs and creating a positive experience for our students. As an Assistant Manager, Academic Affairs, you will join a community of professionals dedicated to shaping future business leaders through innovative teaching methods and cutting-edge research.

Your Key Responsibilities will include:
  • Program Delivery
  • Ensure the smooth delivery of academic programs on the APAC campus, including preparation and coordination of academic year activities, class scheduling, examination, jury sessions, and other related tasks.
  • Collaborate with Academic Directors to prepare and deliver programs, fostering collaboration and alignment among stakeholders.
  • Schedule and validate program schedules for approval, utilizing the ESSEC class scheduling system to communicate updates effectively.
  • Student Support
  • Supervise student induction, attendance monitoring, examination coordination, grade data entry, and general student announcements, providing exceptional support to our students.
  • Analyze and propose action plans based on students' feedback, driving continuous improvement of our programs.
  • Maintain accurate student records and provide basic student care, prioritizing their mental and physical well-being.
  • Collaboration and Coordination
  • Foster strong relationships with counterparts in other ESSEC campuses to ensure alignment of program rules, promoting consistency across our global network.
  • Event Planning
  • Coordinate the execution of curriculum-related events, including orientation, seminars, workshops, business games, and program-specific events, guaranteeing seamless logistical and administrative arrangements.
  • Support travel claims, reimbursement, and payment processes as needed.
  • Finance and Procurement
  • Consolidate and update program expenses, maintaining a shared master database to ensure transparency and accuracy.
  • Raise program-related purchase requests through the procurement system, adhering to financial guidelines.
  • Administrative Support
  • Provide administrative support, including setting up and coordinating teleconferences/virtual meetings with international teams, maintaining stationery, and performing general housekeeping duties.
  • Prepare and update deck presentations, assisting in visual communications.
  • Supervise team members, where relevant, promoting a culture of teamwork and excellence.

This is a non-exhaustive list of duties and may evolve over time or as assigned by the reporting officer(s).



Requirements and Qualifications

To excel in this role, you must have:
  • Proven skills in student affairs and higher education program management.
  • Meticulous, well-organized, and adaptable, with excellent time management skills.
  • A mature candidate with excellent interpersonal skills, capable of working independently and collaboratively.
  • Proficiency in MS Office applications, with experience in coordinating events and managing finances a plus.
  • Leveraging Google Tools: Managing Google Agenda and other Google Functions is a plus.
  • Brief knowledge of Moodle and Celcat will be a plus.
  • Ability to make informed decisions and propose solutions.
  • Ability to review and negotiate simple payment contracts with external vendors.


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