Operational Excellence Specialist
1 week ago
This fixed-term role based in Wellington requires an experienced Business Analyst to join our Business Analysis Practice. You will be part of Te Ara Tōtara, led by dynamic and passionate Māori leaders who are dedicated to improving outcomes for Māori. Your primary responsibilities will include:
- Addressing barriers for Māori and shaping design and commissioning to enable quality experiences and outcomes for clients and whānau.
- Facilitating and documenting business process analysis and design sessions.
- Conducting detailed requirements analysis and developing business cases using analysis methods.
- Assisting in system design, architectural issues, data integrity, and migration.
- Establishing and maintaining UAT documentation, including process and scenario libraries.
- Building and maintaining relationships with subject matter experts and stakeholders.
- Managing customer relationships, expectations, and service delivery.
- Suggesting areas for process improvement and supporting a positive team environment.
Requirements and Qualifications
You will bring a unique combination of skills and qualifications to this role, including:- Previous business analysis experience.
- Strong analytical and problem-solving skills.
- Experience with business process analysis and design.
- Proficiency in requirements analysis methodologies coupled with high-standard business writing skills.
- Experience with tools like Microsoft Visio and Jira.
- Excellent communication, facilitation, and negotiation skills.
- Experience working in complex organizations and influencing diverse stakeholders.
- Collaborating with teams and cross-functional teams to support work and proactively suggesting process improvements.
Benefits of Working at ACC
As an ACC employee, you can expect to enjoy various benefits that support your well-being and career growth, including:- Employee networks to support colleagues from diverse backgrounds.
- The option to explore flexible working arrangements that suit your needs and ours.
- Development opportunities in te reo Māori me ngā tikanga.
- Supportive leadership with a passion for developing people.
- A challenging opportunity with plenty of variety in your role.
- A range of benefits, including wellness and employee discount programs.
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