CRM Marketing Expert

3 days ago


Auckland, Auckland, New Zealand DoorDash Full time

At DoorDash, we're committed to empowering local economies and creating world-class experiences with consumer-first approaches. Our Retention Marketing team is looking for a talented Senior Associate, CRM Marketing, to help us scale our fast-growing business by creating strategic programs and communications to increase retention and engagement of our customers.

About the Job

In this role, you will report to our Manager of Retention Marketing and focus on critical segments across the customer lifecycle, identifying ways to surface the right message to the right customer at the right time in the right channel. You will manage the setup and monitoring of ad hoc, triggered, and transactional programs, including optimization of existing programs and development of new ones.

Your Qualifications
  • 4+ years of experience in CRM or email marketing.
  • Deep familiarity with CRM technology, including ESPs/marketing automation platforms.
  • Basic knowledge of analytics tools (SQL proficiency a plus), HTML, and data visualization platforms (e.g., Tableau, Sigma).


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