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Customer Experience Manager
2 weeks ago
We're seeking a highly skilled individual to join our Global Support team as a Technical Support Analyst. As a key member of our team, you will be responsible for managing client issues via our issue tracking systems, email, and telephone, playing a vital role in maintaining strong relationships with our clients.
- You will provide timely and effective solutions to client problems, proactively communicating with clients to ensure their needs are met.
- You will work collaboratively with the wider business to resolve complex issues, leveraging your skills and expertise to deliver exceptional results.
