Volkswagen Support Specialist Lead

5 days ago


Queenstown, New Zealand Volkswagen Full time

About This Role

Volkswagen Group Singapore Pte Ltd is seeking an experienced professional to fill the position of Product Support Specialist. As part of our team, you will play a crucial role in ensuring the highest level of customer satisfaction and loyalty through effective technical support.

Your primary responsibilities will include:

  • Technical Advisory: Providing advice and recommendations for service and technical processes.
  • Repair Support: Handling technical inquiries in the DISS system and proactively visiting the workshop network to support and enhance diagnosis and repair procedures.
  • Training and Additional Duties: Sharing and distributing technical information, knowledge, and expertise for brands under Volkswagen Group Singapore.

Key Requirements

To be successful in this role, you must possess a strong passion for the automotive industry and technical knowledge with a commitment to continuous learning and upgrading of automotive technological skills and knowledge. A bachelor's degree in Mechanical or Automotive Engineering and 3 to 5 years of relevant experience in the automotive industry are also required.

Working at Volkswagen

We offer a dynamic and challenging work environment that fosters growth and development. Our team is passionate about delivering exceptional results and making a positive impact on the automotive industry.



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