Cloud Support Specialist

3 days ago


Wellington, Wellington, New Zealand Amazon Web Services (Aws) Full time

At Amazon Web Services (AWS), we are transforming the way companies run their mission-critical applications. As a Cloud Support Engineer, you will be at the forefront of this transformational technology, assisting a global list of companies and developers who are taking advantage of a growing set of services and features.

About the Role
  • You will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.
  • As a member of the AWS Support team, you will work closely with leading engineers around the world to provide tailored solutions for our customers.
  • Partner with Amazon Web Services teams to help reproduce and resolve customer issues, drive customer communication during critical events, and leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services.


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