Cloud Computing Specialist
7 days ago
We are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Web Services (AWS). As a member of our AWS Support team, you will be at the forefront of cloud computing technology, assisting global companies and developers in taking advantage of our growing suite of services and features.
About the Role
- Act as the 'Cloud Ambassador' across all cloud products, arming customers with required tools & tactics to get the most out of their Product and Support investment.
- Apply advanced troubleshooting techniques to provide unique solutions to customer's individual needs.
- Interact with leading engineers around the world.
- Partner with AWS teams to help reproduce and resolve customer issues.
About the Team
Our team is passionate about cloud computing and believes that world-class support is critical to customer success. We operate on a follow-the-sun model, with Premium Support sites located globally, working hours and days based on customer demand.
Basic Qualifications
- Experience in Business Analytics application, support, and troubleshooting concepts.
- Experience with System Administration and troubleshooting with Linux and/or Microsoft Windows Server and associated technologies.
- Exposure to Database Fundamentals and General Troubleshooting in any Relational Database Engines.
- Experience with Networking and troubleshooting.
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