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Maintenance and Optimization Expert

2 weeks ago

Auckland, Auckland, New Zealand Entrust Datacard Full time

Empowering Global Organizations, Enhancing Customer Satisfaction

Entrust Datacard is a global leader in identity-centric security solutions, serving governments, enterprises, and financial institutions in over 150 countries. Our innovative platform of scalable, AI-enabled security offerings caters to the evolving needs of our customers, enabling them to serve and safeguard their constituents effectively.

The Role:

We are seeking a highly skilled Field Service Engineer to join our team, responsible for delivering expert technical support and ensuring the seamless operation of our cutting-edge technologies. Key responsibilities include:

  • Career Growth, Flexibility and Collaboration: Providing comprehensive support, including troubleshooting, preventive and corrective maintenance, and installation of Entrust CI and DI systems, ensuring high customer satisfaction.
  • The Company Overview: Entrust Datacard relies on curious, dedicated, and innovative individuals who anticipate the future and provide solutions for a more connected, mobile, and secure world.
  • Our Values: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard.
  • Your Impact: As a Field Service Engineer, you will be responsible for ensuring the highest levels of customer satisfaction, delivering daily onsite support, and providing timely monthly reports on service activities.
  • Your Skills: A minimum of 4 years of experience maintaining printing industry equipment, diploma/bachelor's degree in Electrical/Electronics/Mechanical Engineering or equivalent experience, and prior experience as a Service Engineer/Field Service Technician preferred.

Join Our Team:

If you are a motivated and skilled Field Service Engineer looking to make a significant impact in a global organization, we encourage you to apply. Join us and be part of securing the world.