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Digital Support Manager

1 week ago

Auckland, Auckland, New Zealand Abano Healthcare Group Full time

About the Position

We are seeking a highly experienced IT professional to lead our Service Desk team. As a key member of our technical operations team, you will be responsible for overseeing IT support operations and implementing best practices in IT service management.

Main Responsibilities:

  • Lead, mentor, and develop a high-performing Service Desk team
  • Oversee IT support operations, ensuring timely resolution of incidents and requests
  • Implement best practices in IT service management and drive continuous improvement
  • Collaborate with internal teams and external vendors to enhance IT services
  • Monitor and analyze service desk performance, ensuring SLAs are met

About Abano Healthcare Group

Abano Healthcare Group is a leading healthcare provider in a rapidly expanding organization. We offer a collaborative, high-performance work environment and career growth opportunities in a dynamic industry.

Benefits

We offer a competitive salary and great employee benefits. If you are looking for a challenging role that offers opportunities for growth and development, we encourage you to apply.