Case Management Expert

2 weeks ago


Auckland, Auckland, New Zealand Department of Corrections NZ Full time
About the Role

This exciting opportunity is available for a Case Management Expert to work at Auckland Region Women's Corrections Facility. The successful candidate will work with women in our care, providing specialist end-to-end case management that includes initial assessment and identification of their respective needs, case planning, preparations for release and writing reports to the New Zealand Parole Board.

The Case Management Expert will use a range of services and techniques to support the rehabilitation of prisoners, working with external agencies and the prisoner's family to ensure their needs are met. Central to success in this role is the ability to exercise sound professional judgement, ensuring the needs and services for our clients are appropriately identified, and treatment and programmes well aligned.

The ideal candidate will have:

  • Proven knowledge and experience in case management, rehabilitation and reintegration related disciplines and practices
  • The ability to operate safely and effectively within a correctional environment
  • Strong report writing and administration skills
  • Excellent time management skills with the ability to prioritise and meet deadlines
  • The ability to take on feedback in a highly reflective environment
  • Highly developed relationship management and communication skills
  • An ability to motivate and support prisoners to make positive changes over the long-term
  • Knowledge of, and experience working with Maori and Pacific peoples, their families and communities
  • A tertiary qualification relevant to the role and/or demonstrated career experience where your transferrable skills are relevant to the skillset required to be an effective Case Manager
  • A current and full (non-conditional) New Zealand driver licence
  • The legal and on-going right to work in New Zealand (for a minimum of no less than 24 months)
  • The ability to pass a pre-employment drug test


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