Digital Workplace Manager

2 days ago


Wellington, Wellington, New Zealand FNZ Group Full time

**Company Overview:** FNZ Group is a global leader in wealth management, providing a platform for financial institutions to deliver high-quality services to their customers.

**Job Description:** We are seeking an experienced IT professional to lead our Workplace IT team across the Asia Pacific region. As the Head of Asia Pacific Workplace Services, you will be responsible for ensuring seamless IT support and service delivery for internal users. This role involves leading the regional IT team, driving process improvements, enforcing global IT policies, and implementing strategic initiatives to enhance IT service efficiency.

**Key Responsibilities:*

  • Lead and manage the Workplace IT team across the Asia Pacific region, fostering a high-performance culture.
  • Ensure timely, high-quality support and adherence to best practices in IT service management.
  • Drive regional IT transformation, process optimization, and strategic initiatives.
  • Administer Azure and on-prem Active Directory, including user and group management, group policy enforcement, and identity management.
  • Oversee Microsoft email systems and ensure smooth operation of corporate office applications, including Office 365, printers, desktops/laptops, and mobile devices.
  • Manage and maintain the telephony infrastructure, including Microsoft Teams Calling and Cloud9/IPC for the Securities business.
  • Conduct basic network troubleshooting and escalate complex issues as needed.

**Requirements:**

We are looking for a strong leader with experience in similar managerial roles within IT workplace services. The ideal candidate should have a good understanding of Microsoft Desktop & Server products and general infrastructure management. Proficiency in identity management and project management is also essential. A good grasp of IP network fundamentals and troubleshooting is required.



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