Operational Excellence Manager

3 days ago


Christchurch, Canterbury, New Zealand He Waka Tapu Limited Full time

About the Organisation
He Waka Tapu Limited is a Kaupapa Maori organisation dedicated to supporting individuals and communities for over 30 years. Our services are delivered using a kaupapa Maori framework encompassing Tinana, Wairua, Hinengaro, and Whanau wellbeing.

Job Description
We are seeking a highly motivated and experienced Service Delivery Operations Manager to lead our practice, reporting, and operational management of Social Services. As the successful candidate, you will provide visible and energetic leadership, translating strategies into specific objectives and ensuring balanced performance measures.

Key Responsibilities
Champion operational excellence across large NGOs
Lead large teams in achieving operational goals
Attract and develop high-calibre talent
Encourage a positive and supportive culture

Requirements
Experience working with Maori and within a kaupapa Maori environment
Demonstrated experience in Operational Management
Relevant tertiary qualifications, management qualifications, or experience
Knowledge of best practice standards and commitment to quality
Alignment with He Waka Tapu values and core principles
Commitment to Te Tiriti o Waitangi

Benefits
Ongoing professional development and training
Life and Health Insurance



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