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Customer Service Team Lead

2 weeks ago

Auckland, Auckland, New Zealand Foodstuffs North Island Full time

**Job Description:**

We are seeking an experienced Checkout Supervisor to join our team at New World Pukekohe. As the successful candidate, you will be responsible for assisting and supporting the day-to-day running of the Checkouts Department. Your key areas of focus will include:

  • Managing Customer Flow: Ensuring appropriate numbers of checkouts are open at all times to minimize wait times and enhance the customer experience.
  • Training and Development: Providing training to new checkout operators as required to ensure they have the necessary skills and knowledge to perform their role effectively.
  • Security and Compliance: Monitoring the security of the checkout area at all times and ensuring compliance with health and safety policies and procedures.