Senior Operations Professional

4 days ago


Auckland, Auckland, New Zealand BlackBull Markets Full time
About BlackBull Markets

We are a leading FX, CFDs and Equities Brokerage, serving a global clientele. Recognised and awarded on multiple occasions, we are considered one of APAC's fastest-growing fin-tech providers.

Our team is looking for commercially focused, motivated individuals to join our growing operations department.

Operations Officer Role

The Operations Officer is responsible for assisting with day-to-day functions of the business, including but not limited to:

  • processing account applications;
  • onboarding clients;
  • generating client reports;
  • processing client requests.

The Operations Officer is also expected to support the Head of Operations with the effective and efficient running of our business.

Key Responsibilities

Set out below is a list of key responsibilities of the Operations Officer:

  • Undertake the onboarding of clients in a manner consistent with internal policies, procedures and controls.
  • Provide clients with ongoing support in relation to the operation of their trading accounts held with us (excluding advice in relation to trading activity).
  • Promptly respond to account verification enquiries and action requests appropriately.
  • Assist with the maintenance of our CRM systems, online portals and trading platforms to ensure they are kept up-to-date and accurate.
  • Assist the Head of Operations with the implementation of operations-related project plans.

Requirements

We are seeking an individual with:

  • a university degree or equivalent in business, management, commerce, finance, economics or such other relevant subject;
  • 1-2+ years in a corporate, commercial or financial services environment;
  • practical knowledge of, and interest in, derivative issuers, the derivative issuer industry and derivative-related products and services;
  • good communication and interpersonal skills;
  • good working knowledge of the Microsoft Office suite of software products.

Benefits and Perks

We offer a rapidly growing team with importance placed on culture and team building, brand new high-rise office location in the heart of Auckland's CBD, industry-specific training if interested, and multiple opportunities for training, growth, and personal and professional development.



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