Retail Experience Specialist
7 days ago
Welcome to Noel Leeming Group
We are a dynamic and innovative company, driven by a passion for delivering exceptional service to our customers. As part of The Warehouse Group, we are proud to be part of a larger team across 4 major brands.
Job Summary
This is a permanent part-time role with days and hours of work from Friday: 8:30am - 5:30pm. As a Customer Service Representative, you will play a key role in creating a memorable experience for our customers in-store. You will be responsible for dealing with customer enquiries, resolving issues, and meeting customers' expectations.
Your Key Responsibilities
As a Customer Service Representative, you will:
- Deal with all customer enquiries, including hire purchase contracts, sales enquiries, credit applications, and cash sales
- Take responsibility for and proactively resolve customer issues as they arise
- Meet customers' expectations by providing excellent communication skills, a positive attitude, and being a passionate team player
Becoming Part of Our Team
We are looking for someone who shares our values and is passionate about delivering exceptional service to our customers. If you have excellent communication skills, a positive attitude, and are a team player, we would love to hear from you.
About You
We are looking for someone who:
- Has some experience in retail, hospitality, or a customer-facing role
- Has excellent communication skills and a positive attitude
- Is able to undertake heavy lifting, climb ladders, and be on their feet for long periods of time
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