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Cyber Security Operations Specialist

1 week ago

Auckland, Auckland, New Zealand DEFEND Full time

About DEFEND:

We're a business-centric cybersecurity organisation founded by a team of passionate cybersecurity experts whose mission is to build a cyber resilient world. Over the last five years, we've experienced phenomenal growth, working with a wide variety of customers in New Zealand and across 66 countries and winning several industry awards, including Microsoft's 2022 New Zealand Partner of the year.

Each customer we work with is different. Our dedicated approach is to help organisations progress on their cyber resilience journey by delivering outstanding industry services with the highest level of professionalism and care.

What's great about working for DEFEND?

By joining our innovative and creative team you will have the opportunity to contribute a variety of cybersecurity outcomes, from culture & awareness of cyber resilience, through to offensive & defensive security, developing yourself in technology and digital delivery across multiple sectors.

Work life balance:

  • With a national focus throughout New Zealand, our team is made up of skilled individuals at different stages in their careers, therefore we can offer flexibility in base location, as well as embracing remote working.
  • Flexible working arrangements are available to suit your lifestyle.

Career / Professional Development:

We will build on your learning to solve our customers most complex business challenges in the digital age, whilst developing commercial and business skills, along with:

  • Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Mentors: You'll be joining a team of truly passionate and highly skilled individuals who are at the top of their game and who enjoy imparting their knowledge and experience to others.
  • Opportunity: Progress into other exciting roles across DEFEND.

Diversity & Inclusion:

We're committed to a diverse and inclusive workplace. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation, or disability. Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints.

Job Description:

The role involves managing and maintaining network security operations to ensure the protection of our clients' critical infrastructure. As a Network Security Engineer, you will work closely with clients, vendors, and internal stakeholders to provide operational support, implement new network security solutions, and drive continuous improvement.

You will:

  • Provide operational support for managed network security solutions, including SD-WAN, Managed Firewall, and SASE architecture-based products.
  • Monitor and analyse network traffic to detect and respond to security incidents.
  • Investigate and resolve complex network and security issues.
  • Assist customers in embedding security into their solutions and processes.
  • Communicate effectively with both technical and non-technical stakeholders.
  • Handle service requests and incidents with excellence, following DEFEND processes.
  • Support other team members in their delivery to customers.
Requirements:

To thrive in this role, you will need:

  • Prior experience in network security operations.
  • Sound knowledge of network security protocols, technologies, and best practices.
  • Solid communication skills and the ability to write and review designs, reports, procedures, and standards.
  • Familiar with network and security tools and technologies, such as Firewalls, IDS/IPS, VPNs, SD-WAN, SASE, products from Palo Alto Networks and Fortinet.
  • Ability to analyse and interpret network traffic and security logs.
  • Excellent problem-solving and trouble shooting skills.
  • Strong documentation skills and a team-oriented attitude.
  • Desire to expand skills and knowledge.
Desirable Skills:

We welcome applications from candidates with the following skills:

  • Experience in securing hybrid cloud environments (IaaS/PaaS/SaaS).
  • Experience working with both AWS and Azure.
  • Experience with the cybersecurity ecosystems approaches of Palo Alto Networks and Microsoft.
  • Relevant certifications in Palo Alto Networks and Fortinet technologies such as PCNSE, NSE, and other network and security related certifications such as Microsoft, CCIE, CISM, CISSP, CEH, SANS.