Diagnostic Equipment Technician Role
1 week ago
Key Responsibilities
- Deliver quality after-sales service to customers.
- Participate in an on-call roster to ensure 24/7 customer support.
- Ensure instrument trouble-shooting services meet customer needs and SLA conditions.
- Collaborate with stakeholders to identify and address product issues.
- Develop and execute account management strategies.
- Manage spare parts stock and maintain accurate documentation.
- Identify and implement business opportunities.
- Contribute to a safe and healthy work environment.
About Roche
We are a global leader in the research-focused healthcare industry, driven by innovation, curiosity, and diversity. Our mission is to improve people's lives through groundbreaking medical treatments and diagnostics. Join us and become part of a team that makes a real difference in the world.
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