Public Transport Operations Coordinator

2 days ago


Wellington, Wellington, New Zealand Tranzit Group Full time

Company Overview

Tranzurban, a part of the Tranzit Group whanau, is a leader in delivering high-quality transport and tourism services across New Zealand. With nearly 100 years of experience, we are committed to excellence and employ over 2,000 team members nationwide.

Salary and Benefits

We offer a competitive salary, career growth opportunities, and a supportive team environment to help you succeed in your role as a Public Transport Operations Coordinator.

You will also have access to learning and development opportunities to enhance your skills and knowledge.

Job Description

As a Public Transport Operations Coordinator, you will be responsible for supporting our drivers via radio to resolve on-road problems and queries. You will monitor our Real-Time Information (RTI) system to proactively resolve operational issues and manage the RTI system for regular reporting and data analytics.

You will work closely with our operations team to proactively manage our services, communicate changes, and escalate ongoing issues that need attention.

Required Skills and Qualifications

To be successful in this role, you will need advanced communication skills, including verbal and written communication to clearly convey concise information calmly.

You should have an interest in the public transport sector and be a skilled multi-tasker with problem-solving and decision-making abilities.

Good computer skills and the ability to accurately record information in real time are essential, as well as the ability to apply and follow process steps in time-critical situations.

Benefits

As a member of our team, you will enjoy a range of benefits, including a competitive salary, career growth opportunities, and a supportive team environment.

You will also have access to learning and development opportunities to enhance your skills and knowledge.

Our urban bus network relies on the advice and communication from our Network Support Centre to keep our services moving and operating efficiently.



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